Have over 25 years of training and curriculum design experience worldwide.

When people ask me, “What do you do?” I respond, “What do you need done?” After the initial chuckle I then ask, “What are your organization’s two biggest problems?” The problems are usually to make the cash register ring…louder – a marketing issue – and some sort of people problem – a training issue. Thus, I do marketing and training. Two of my goals are to make you look good to both your boss and your people and to exceed your training expectations for a maximum return on the investment of your training dollar$. I’m a high-energy, dynamic trainer and keynote speaker who uses humor to make learning fun. I bring over 25 years of experience to your training room with a track record of satisfied customers. My mission is to treat each client as if they were my “ONLY” client. Now, here is where I differ: As a behavioral psychologist, I suggest that you provide me with two lists: 1.The skills and behaviors YOU would like the participants to come away as a result of training 2.The skills and behaviors the PARTICIPANTS themselves would like to learn I then deliver a custom value-added training program meeting the needs of BOTH groups. While training programs come across your desk constantly, take a minute to review my list of “meat and potatoes” seminars and keynote addresses. Many are the hot, new, and fresh topics while others address the basics. I guarantee they will produce immediate results and positive behavior change, increase productivity, and contribute to your organization’s goals. Approach to Training and Training Style Dr. Elliott B. Jaffa is a behavioral and management psychologist and creative problem solver with over 25 years of training and management experience. As a dynamic and high-energy professional keynote speaker, trainer, and marketing consultant, his focus is on results and solutions–the immediate transfer and application of learning to the workplace. He feels that, “No matter how good business is, it could always be better.” Dr. Jaffa does not hide behind a lectern (unless you want him to) but rather wanders into and interacts with his audience. He takes great pride in his sense of humor and common sense in addressing today’s management problems and guarantees to make learning a positive experience while exceeding your training objectives. Dr. Jaffa’s Rx: a “how-to,” practical, creative, interactive, high-energy presentation to motivate you and your colleagues that reap maximum value for your time and training dollar$. Dr. Jaffa holds a doctorate in education from the University of Maryland and a master’s degree in clinical psychology from Xavier University. Dr. Jaffa’s objective is to incorporate lecture, role playing, audience participation, and case studies to build new positive behaviors into the participants’ behavioral repertoire, motivate participants, and challenge them to think creatively for maximum value for their time and your organization’s investment in training. His primary training goal is to ensure that information learned today will be applied on-the-job tomorrow. Participants come away with a better understanding of how to apply newly learned skills to become more effective, communicative, and productive within their organization. EXECUTIVE DEVELOPMENT – Managers’ Boot Camp: Coaching Skills for the Leadership Advantage – Executive Leadership – Five Skills Critical to Your Own Survival & Your Organization’s Excellence: Communication, People Skills, Project Management, Marketing, & Common Sense – Executive Leadership – How to Criticize & Discipline Through Positive Management – How to Conduct a Performance Appraisal… Painlessly – How to Eliminate, Reduce, (or at least cope with) Frustration in the Workplace – Conflict Resolution: Converting that “Negative Stuff” into the POSITIVE – Customer Obsession: Total Quality Customer Care – Client Relationship Management: Growing Loyal Clients – The Marketing Audit: Your Magnifying Glass to Increased Revenues – Strategic & Creative Technical Recruitment & Retention – Trade Show Training PROFESSIONAL DEVELOPMENT – Precision Management: Working Smarter, Not Harder – Everyone’s a Trainer: How to Train, Present, & Communicate with Confidence, Enthusiasm, & Authority – Everyone’s a Salesperson: How to Better Sell Your Products, Your Services, Your Ideas, & Yourself – Powerful People Skills – Creative Problem Solving for Highly Successful People: A Hands-On Workshop MOTIVATIONAL – The Competitive Edge: How to Get Ahead in Life, Your Career, & Your Job – The 14 Day Guide to Success & Peak Performance Which ones are needed in your organization? A detailed course description with a course outline and learning objectives can be found by going to my web site http://ejaffa.home.mindspring.com and clicking on “Courses.” Dr. Jaffa also has the distinction of having presented more distance learning training via live satellite television than anyone in the country. For a customized keynote presentation or training program to best meet your training needs and achieve your objectives, call Dr. Jaffa directly at (703) 931-0040 to discuss your next step.

Proficient in employee relations, disability management, payroll/benefits, recruitment, research, training and development, organizational development, supervision and counseling.

I am the Director, Human Resources for PROJEX (EPCM in Calgary), and I am responsible for overseeing payroll and benefits, staff planning, and recruitment and training, along with the development and execution of the strategic human resources policies that support PROJEX�s corporate strategic plan.

I graduated from the University of Winnipeg and the University of Manitoba in the areas of human resources and management studies, respectively. I hold the designations of CHRP, RPR, and CMP and have over 12 years of experience in a wide variety of industries, including hospitality/tourism, insurance, home building and energy.

Before joining PROJEX, I was Manager of Human Resources at both Altus Energy Services and Albi Homes. I was an active member of the Human Resources Institute of Alberta�s Board of Directors from 2006-2009. I am currently on the University of Alberta HR Advisory Committee.

Mr. Rawlins has over 30 years of experience in the offshore and land oil and gas industry. He has instructed and developed crews in Asia, Africa, North America and the Latin Americas, Europe and the Middle East. Jim has developed competency and training programs for various domestic and international positions and has designed and built field level training centres in Oman, Mexico, Egypt, Indonesia, and Canada. Mr. Rawlins has also designed numerous heavy duty equipment simulators, training aids, course curriculums, training manuals, orientation training, and advanced development for supervisors. Jim works with organizations to create and implement workforce and succession planning. He is also the founder of Competency Solutions.

Karen’s passion is working in Aboriginal Initiatives from instruction and project management to curriculum development. She has added oral historian to her curriculum vitae as she was the writer for a book entitled Listening To Elders, Telling Stories, Sitting in A Circle, as told by Walter Bonaise, grandson of Chief Poundmaker. This book will be released into education institutions soon.

She has a unique and inspirational way of connecting with her Aboriginal clients/students by integrating fine arts with experiential learning material.

Along the way, Karen has obtained more training in business, communication, and conflict mediation and via corporate and international continuing education departments, in technical colleges and universities, delivers business management, business communication, and human resource modules to many communities outside Edmonton and abroad.

I am graduate Civil Engineer and obtained M.Eng degree with specialization in Construction Engineering & Project Management from University of Alberta, Canada. I am certified Project Management Professional (PMP) with the Project Management Institute (PMI).

Over the years, I have gained experience in professional consulting and in the realm of academia.
I worked as a Construction Manager in Canada. My industry experience includes the Civil Engineer position.

I served as a Senior Lecturer at Engineering University (Sir Syed University of Engineering and Technology, Pakistan) and delivered project management lectures to undergraduate students as well as supervising their undergraduate final year projects. Delivered management and leadership courses to practicing professionals and adult learners. Designed project management courses.

Rebecca Reynolds is President of RRC Inc. and has innovated executive leadership development using RRC models for strategic planning, corporate governance and collaborative process. Ms. Reynolds has worked with hundreds of organizations over twenty years and has extensive executive leadership experience.
An organization’s ability to meet the challenges of change is the difference between average performance and brilliance. Ms. Reynolds develops leadership that anticipates and advantages change, leading to renewed organizational clarity, strength and productivity.
Ms. Reynolds is an expert consultant, coach, facilitator and trainer. She earned her BA in History from Hampshire College in 1985, based on a research sabbatical using Italian archives, including the Vatican. www.RebeccaReynoldsConsulting.com

Over twenty years of training, management development, organizational excellence & consulting experience in a host of industries and cultural settings.
Accomplished Facilitator & Trainer, spceializing in development & start-up situations.
20 years leadership, organizational excellence, HR management and strategic planning experience.
5 years international overseas experience with diversified, multi-national workforce.

Training & Consulting Services:

– Employee & Team Crisis Intervention
– Lateness & Absenteeism
– Time & Performance Management
– Corporate & Team Effectiveness Training
– Individual & Group Planning & Facilitation
– Progressive Discipline & Terminations
– Workplace Violence & Harassment Training
– Dealing With Difficult People Training
– Management & Executive Coaching
– Leadership Succession Planning & Mentoring
– Corporate Downsizing/Rightsizing Events & Planning
– Corporate & Team Strategic Planning

Lorna Riley, award-winning Certified Speaking Professional, is the CEO/Founder of Chart Learning Solutions. Over the past 25 years, she has developed over 80 training programs, authored 9 books, CD albums, three coaching guides, on-line assessments, and 220 on-demand courses in Sales, Customer Service, and Leadership. Winner of five productivity awards, Lorna conducts high-impact customized keynotes, workshops, and seminars to audiences worldwide, based on knowledge she used to increase productivity by 600{17ed4b947b5ecd6da9d3a7b807fdef29c56bf028a610db6111fa8d721e8c087a}. Her programs are backed by over 60 years of combined research. Work experiences include sales executive, sales trainer, business owner, musician, teacher, computer graphic artist, insurance adjuster, retail marketer, administrator, marketing director, published author, and banking officer. This diversity has given her a unique perspective on the common denominators of success that she shares internationally.